Agencies
that Investigate Fraud
California
State Agencies
(If
you are not in California, see the federal listings below or
search for the same state agency in your state.)
Department of Consumer
Affairs
Licenses over 200 professionals ranging from doctors to accountants
to contractors. Phone (800) 952-5210 to reach the Consumer Information
Center, where staff members can help find the right government
agency to help with a particular problem. Web site provides a Consumer
Resource & Referral Guide. Using the Guide's Complaint Referral
Table, customers can look up the type of business, and it will
refer them to the appropriate agency.
Office
of the Attorney General
Takes complaints against a variety of businesses. The Attorney
General has authority under Corporations Code section 1508 to intervene
on behalf of shareholders in a corporation who are denied certain
specified legal rights in the form of a "Notice of Complaint" letter
to the corporation.
Department
of Corporations
Responsible for the regulation of securities, franchises, off-exchange
commodities, investment and financial services, independent escrows,
consumer and commercial finance lending, and residential mortgage
lending. Has exclusive authority to bring both civil and administrative
actions under the laws subject to the jurisdiction of the California
Corporations Commissioner. For questions regarding the laws administered
by the Securities Regulation Division, call (866) ASK-CORP [(866)
275-2677].
Seniors
Against Investment Fraud (SAIF)
A statewide outreach campaign under the California Department of
Corporations and funded by the Governor's Office of Criminal Justice
Planning. The primary purpose of SAIF is to take the leadership
role to alert and educate all Californians over the age of 50 about
investment and telemarketing fraud crimes and how to avoid being
victimized.
Department
of Financial Institutions
Has jurisdiction over state chartered banks. For questions or complaints
contact 1-800-622-0620 or (916) 322-5966.
Department
of Insurance
Has jurisdiction over title and other insurance companies and provides
information relating to requirements for insurance companies, agents,
and brokers. For questions or complaints contact 1-800-927-4357
or (213) 897-8921.
Federal
Agencies
Securities
and Exchange Commission (SEC)
Protects investors and maintains the integrity of the securities
markets. Each year the SEC brings between 400-500 civil enforcement
actions against individuals and companies that break securities
laws. Typical violations include insider trading, accounting fraud,
and providing false or misleading information about securities
and the companies that issue them. The web site includes the EDGAR
database of disclosure documents that public companies are required
to file with the Commission.
Federal
Trade Commission (FTC)
Enforces federal consumer protection laws that prevent fraud, deception,
and unfair business practices. The Commission also enforces federal
antitrust laws that prohibit anti competitive mergers and other
business practices that restrict competition and harm consumers.
While the FTC does not resolve individual consumer problems, a
complaint helps the FTC investigate fraud, and can lead to law
enforcement action.
Office
of the Comptroller of the Currency
Charters, regulates, and supervises national banks to ensure a
safe, sound, and competitive banking system. The agency can remove
officers and directors, negotiate agreements to change banking
practices, and issue cease and desist orders as well as civil money
penalties.
Office
of Thrift Supervision
A division of the U.S. Dept of the Treasury that has enforcement
authority over federally-chartered and state-chartered savings
institutions.
Other
Helpful Resources
Better
Business Bureau
Provides valuable information to both businesses and consumers
to assist in making informed decisions.
State
Bar of California
Provides information relating to registration of law corporations
and limited liability partnerships. Also provides links to county
bar associations that have lawyer referral services.
Coalition
Against Insurance Fraud
Serves as a national clearinghouse for fraud information.
National
Consumer Law Center (NCLC)
Helps consumers, their advocates, and public policy makers use
consumer laws on behalf of low-income and vulnerable Americans
seeking economic justice. NCLC does not have the resources for
advising consumers directly and refers consumers to their county
bar associations or legal aid programs for local legal referrals.
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